IVR Voice over services India plays a major role in generating smooth business and boosting sales in its own particular way. A voice fitting to the occasion and that resonates with the audience clicks well and generates business for the company. Through a high-quality IVR telephony menu system an efficient routing or transfer of messages […]

A survey revealed that previously only 10-15% consumers thought IVR to be effective and easy to use service. Gradually, it was revealed that majority loved to use this self-service rather than talking to a live agent. However, for any company, managing these IVR prompts is a tricky thing. As in IVR, all information is delivered […]